Privacy Policy

Last Updated: Nov 28th, 2025

This Privacy Policy explains how Oviro ("we", "our", or "the Service") collects, uses, discloses, and protects information when you use our mobile and web applications (the "Service"). By accessing or using the Service, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you submit directly, including but not limited to:

1.2 Automatically Collected Information

We may collect device information, usage logs, analytics data, and technical details necessary for security, performance, and core functionality.

2. How We Use Your Information

2.1 Wardrobe Processing

To extract details such as fit, color, category, and other attributes, wardrobe images you upload may be processed by third-party AI service providers.

2.2 Virtual Try-On

To generate virtual try-on results, your wardrobe images and model images may be sent to third-party AI service providers that specialize in rendering virtual try-on imagery.

2.3 General Functionality

We use your information to:

2.4 No Training, No Advertising

We do not use your wardrobe data, model images, or any personal information for training machine-learning models. We also do not sell, share, or use your information for advertising or marketing purposes. Third-party AI providers process your images solely to deliver the requested features and do not retain or reuse your data for training or advertising.

3. How We Store and Protect Data

All user data is stored securely on our in-house and/or cloud infrastructure. Access is limited to authorized systems and personnel. We implement reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We only share your uploaded wardrobe images & model images in the following situations (no other information):

We do not share your information with advertisers, data brokers, or unrelated third parties.

5. Account Deletion

When you delete your account, we permanently delete all personal data associated with the account, including but not limited to:

We retain only the following non-identifiable aggregated statistics for operational and reporting purposes:

These retained statistics are stored in a manner intended to prevent re-identification and cannot be used to identify you.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise these rights, contact us at support@oviro.app.

7. Third-Party AI Services

Third-party AI providers we use process your images only to deliver the specific features you request, such as attribute extraction and virtual try-on rendering. They do not store, train on, or reuse your data for other purposes. Their practices are governed by their own privacy policies.

8. Children’s Privacy

The Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us at the address below so we can promptly delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates the most recent version. Continued use of the Service after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Oviro / Karak Chaye
Email: support@oviro.app